Emergencies and Euthanasia

We do not see emergencies at any time

We understand how scary it is to have a pet in an emergency situation.  While we are not equipped to handle any emergencies due to not having the equipment or facilities necessary to treat seriously ill pets, we can still help our patients get the care they need.  We have built relationships with local general practices, emergency clinics, and specialty hospitals so that when your pet is sick beyond our capabilities to treat them, they still get the care they need.  

Your pet’s complete records since June 2021 are available through your pet portal.  Prior to that, you were emailed a complete history and lab results from each visit, which hopefully you saved!  We can email records prior to June 2021 during our regular business hours.  

If you do take your pet to an emergency veterinarian, please let us know ASAP.  We always want to know how our patients are doing, and follow up with you for their continued care.  If you have any questions about your pet’s care elsewhere, ask us.  We are always here for our patients and clients because that’s what Family does

Pet Emergency Transport Service

Pet EMT Animal Ambulance and Transport Service can help you arrange transportation for your pet to an emergency vet. They come from Raleigh and are open 24/7. The service costs at least $300 depending on the time of day, the size of your pet, whether oxygen is needed, your specific location, and where you are transporting the pet. Their phone number is (919) 876-3788.

Emergency Clinics are Slammed

Through no fault of their own, emergency clinics have been faced with a serious increased demand for services combined with a shortage of emergency veterinarians and technicians.  This has resulted in many clinics having to close their availability on a temporary basis so the patients they have already accepted get the care they need.  Other clinics experience extremely long wait times often exceeding 5 hours or more.   Your pet will be triaged and admitted according to how serious their condition is.  You may be bumped back in line numerous times if your pet’s condition is relatively stable as more critical patients arrive.  


Call Ahead, Be Patient!

We can’t stress either of the above enough.  Veterinarians have a moral, ethical, and legal duty to provide our best care to those patients we have already accepted.  Our promise is that if we take on a patient, we will do everything in our power to ensure that pet gets excellent medical attention.  Sometimes that means we just can’t do any more without compromising patient care.  

We are all doing the best we can under extremely challenging circumstances.   Please be your kind, compassionate selves when at the emergency clinics.  We all know emergency situations are extremely frustrating and scary, but yelling, cussing, and threatening our colleagues is not going to help you or your pet.  Thank you.  

Emergency Situations

Examples of signs that indicate an emergency.  Emergency means dropping what you are doing right now and going to the nearest open veterinary facility. 

  • Trauma, such as being hit by a car
  • Trouble breathing, or breathing too fast
  • Animal attack
  • Collapse, fainting, stroke or anything similar
  • Heat exhaustion or heat stroke
  • Eye injuries or infections
  • Constipation or struggling to have a bowel movement
  • Straining to urinate, inability to urinate, or small frequent urinations
  • Vomiting and/or diarrhea, especially if the pet is sick and/or unvaccinated
  • Decreased appetite of more than 24 hours
  • Uncontrollable bleeding
  • Swollen tongue or face
  • Dehydration
  •  Anything painful
  • Labor for more than 2 hours without producing a puppy or kitten
  • Seizures lasting more than 2 minutes, or 2 or more seizures within 24 hours
  • Changes in mental status, such as “spacey” or stupor, or severe personality changes like aggression
  • Eating anything poisonous or toxic including all human drugs, legal or not. I promise, we do not tell! List of poisons found here.
  • Snake bite
  • Bloated abdomen
  • Blood in urine or stool
  • Unable to get up or move around

Our Preferred Emergency and Urgent Care Clinics

Urgent Vets for Pets
110 Commerce Ave
Southern Pines, NC 28387
Directions Link
8a – 5:30p M-F
Veterinary Emergency Care
6910 Carpenter Fire Station Rd
Cary, NC 27519
Directions Link
Open 24/7/365
Sanford Animal Hospital
200 W Seawell St
Sanford, NC 27332
Directions Link
by appointment, call!
Triangle Veterinary Emergency
Clinic of Holly Springs
2120 Werrington
Holly Springs, NC 27540
Directions Link
Small Animal Emergency Services
5091 U.S. HWY 1 N
Vass, NC 28394
Directions Link
Weeknights 6p-8a, Fri 6p-Mon 8a
24 hours on holidays
BluePearl Cary
6405-100 Tryon Rd
Cary, NC 27518
Directions Link
Animal Emergency and
Urgent Care
409 Vick Ave
Raleigh, NC 27612
Directions Link
Triangle Veterinary Referral
Hospital of Durham
608 Morreene Rd
Durham, NC 27705
Directions Link
Points East Veterinary
Emergency Hospital
1731 Convoy Lane
Fayetteville, NC 28303
Directions Link
BluePearl of Durham
7015 NC-751
Durham, NC 27707
Directions Link
NC State College of Veterinary Medicine
Emergency Hospital
1060 William Moore Dr
Raleigh, NC 27606
Directions Link
UrgentVet- Cary
8204 Tryon Woods Dr
Cary, NC 27518
Directions Link
M-F 3p-11p
Sat and Sun 10a-8p


The bottom line is that if you think it is an emergency, it probably is.  Better to be safe than sorry.  


Family Veterinary Mobile Clinic only provides planned euthanasia services for patients currently under our care during regular business hours.  

In the Sanford area, we can recommend Lap of Love.  Their phone number is (919) 439-5922 and their email address is TheTriangle@LapofLove.com

In the Southern Pines areas, we recommend Peak Performance Mobile Veterinary Service.  Dr. Commerford’s phone number is (910)225-4838 and her email address is peakperformancevet@gmail.com


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