About Our Veterinary Services
The purpose of Family Veterinary Mobile Clinic is to revolutionize everything about how veterinary care is delivered. We do this by nurturing relationships with pets, clients, employees, colleagues, and communities. We firmly believe that pets deserve the comfort of home veterinary care. Pets receive better veterinary service when clients have a trusting, respectful, understanding, and fun relationship with the veterinary care team. Employees who are developed to be the best versions of themselves bring happiness and excellence to their work. Family Veterinary Mobile Clinic collaborates with other veterinary services to ensure the best care for each patient. This bucks the industry trend of viewing other practices as competition. Each relationship strengthens us, inspires us to be better, and brings us joy. Our relationships inspire the change that is needed across the veterinary industry, for the benefit of the entire pet-loving community.
How to Become a Family Member
We’re looking for people who want to join us in our mission of enhancing relationships between pets, people, and the community.
To become a veterinary client, call, text, or email Ms. Angel. She will get some basic information from you and answer any questions you may have about our services. Please complete a New Client Form and a New Patient Form for each of your pets. Ms. Angel will also ask for your permission to obtain records from your previous veterinarian, if applicable. Once we have the forms and records, Ms. Angel will contact you about scheduling the appointment(s).
Please note that due to increased demand, we had to institute a one-strike rule in regards to late cancellations and no-shows. Canceling an appointment with less than 3 business days’ notice without a DARN good reason, or us showing up to an empty home, results in permanent banning from our practice. We are booking appointments 2-4 weeks in advance, and other clients would have loved to have had the slots you wasted with late cancellation or no-show.
For training or behavior services, contact Jael. You do not have to be our veterinary client in order to participate in our training or behavior services. We will keep your current veterinarian in the loop for training and behavior concerns.
Pets undergoing behavior modification will have an extensive patient history form completed prior to the initial consultation with Dr. Meghan and Jael. Please see our Behavior and Training Services page for more information.
Our Vision Statement
Family: It’s not just our name, it’s how we do things.
From the core of our existence, we focus on enhancing the relationships that sustain joy in our lives, both individually and between our company and the world community.
We provide relationship-based veterinary care to pets in the comfort of their own home throughout the Sanford and Southern Pines areas of North Carolina. The services we offer allow us to help prevent and manage diseases and conditions so that pets live longer, healthier, and happier lives with their families.
Our company serves the lives of our client families, our company family, and our community.
Serving our Clients’ Families
Providing veterinary preventative care, behavior medicine, and chronic disease management from a whole health perspective with a focus on the relationship between the pets, each other, and their family. Our personal veterinary service means that clients always speak to the people who are caring for their pets.
Serving our Family Members
The Problem with the Veterinary Industry
Veterinarians, Registered Veterinary Technicians (equivalent to Nurses), and Veterinary Assistants (equivalent to CNAs) earn approximately HALF that of human counterparts, despite the same length of education, the same cost of education, and much harder skills. Think about it. The only species on the entire planet that someone in the veterinary field can NOT treat is human. Yet despite all that knowledge and care, we are paid half of what doctors and nurses who can only treat one species are paid, based on industry averages.
Not only that, but veterinarians and veterinary technicians are 3-5 times more likely than the general population to commit suicide. 10% of veterinarians and veterinary technicians suffer severe psychological distress. The CDC points to economic distress, bullying especially cyberbullying, burnout, social isolation (due to working long hours, on-call duties, etc.), lack of professional support especially for solo vets, lack of training in dealing with stressors, perfectionism, and so many other things.
Family Veterinary Mobile Clinic calls bullcrap. It doesn’t have to be this way.
Family Veterinary Mobile Clinic’s Solution
And it’s not that way here. When you sign on to be our customer, you are helping support our vets and techs with much better than industry average pay, way more generous than industry average paid time off, super benefits, and a darned supportive boss. All of our employees are given the resources they need to succeed professionally and personally. In return, you get happy vets and techs who are professionally and personally supported in providing the best veterinary service they can offer for each and every interaction.
Family Veterinary Mobile Clinic doesn’t pay on commission like many corporate-owned practices because we believe in quality over quantity. We measure patient outcomes because that is what matters, not the dollars produced by our teams. Our employee retention is much better than the industry average of 2 years- only one employee has ever left us. And that was because she was the one person who did not want to work from home! Did you know that 50% of RVTs leave the profession entirely after 5 years, 38% due to low salaries? FYI, the average RVT in NC makes about $23k per year, full-time with minimal benefits, which is not even a living wage. We have committed to paying each full-time employee at least a living wage, with retirement benefits, stellar paid time off (4-6 weeks, depending on their length of service), outstanding continuing education, and much more. It’s time to end the insanity in the vet field.
Serving our Communities
FVMC is committed to social and economic justice. We are a firm believer in diversity and inclusion for people of all colors, races, religions (creed), ethnic origins, genders, gender identities, sexual orientations, ages, etc. in all aspects of our veterinary services. Our veterinary service provides access to high-quality veterinary services for pet owners with mobility or transportation concerns and payment plans for those who need a way to budget veterinary care.
Serving our Profession
Recognizing that we limit our services, we form partnerships with local veterinary practices so our patients and clients can be served at any time and for any service they need. This is designed to be a mutually beneficial relationship that enhances the client experience as well as the care the pet receives. It also bucks current trends of practices seeing each other as competition instead of colleagues. Cooperation ensures the patient is treated by the most capable veterinary team possible, improving patient outcomes. In this, we endeavor to raise up not just FVMC but also every veterinary service so we can all enjoy the benefits of better relationships.
Why House Calls?
More Comfortable for your pets
- Your pets are more comfortable at home.
- Many pets don’t like car rides. I’m looking at you especially, kitty cats!
- No other animals around to stress out your pet.
- You get to stay with your pet for everything, providing comfort and treats. We never take your pet away from you. If you are uncomfortable with certain procedures, like getting blood samples, we’ll warn you beforehand so you have time to leave the room temporarily.
- You don’t have to go back and forth to the vet clinic, saving you time to do more important and fun things. We save multiple pet families a ton of time by seeing all your pets in one convenient home visit.
- Your pet care team isn’t rushed trying to see as many patients as possible every day so they can pay for that beautiful hospital and all the expensive equipment. You get to ask all of your questions and we take the time to answer them to your satisfaction.
- House calls are especially easy on pets and people with mobility issues.
- You get to tell all your friends that your vet sees your pet in your home. They’ll be so jealous! (Give them our card.)
- We’re not into the pharmaceutical business. Family Veterinary Moile Clinic carries urgently needed medications such as pain relievers, ear and skin treatments, and sedatives. For all other medications, Covetrus, our online pharmacy, delivers long-term medications such as heartworm prevention and flea/tick control right to your door at competitive prices.
- Your pets’ complete medical records are always available through our online portal. Just click the big button on the top of the page that says “Pet Portal” to access it!
- Better for the environment. Instead of a bunch of employees and all the clients driving back and forth to the vet clinic, we use just one vehicle to see all of our patients. And there’s no clinic, saving all that energy too!
- Your pet care team is able to devote their complete attention to just you and your pet. We aren’t distracted or interrupted by things going on in the hospital.
- Better exam results. Seriously. Stressed pets have higher heart rates, higher respiratory rates, higher temperatures, and tense muscles and abdomens making proper palpation and assessment difficult at best.
- As a house call practice, we are pretty useless in case of emergency. We simply don’t have the equipment or time in the schedule to help pets suffering an emergency or urgent care situation. Our arrangements with local brick-and-mortar clinics ensure that your pet is treated by excellent caregivers in a timely manner. If we refer you to our colleagues or if you go to an emergency center, please let us know so we can obtain the records and follow up with you.
- The better we understand your pets in their own environment, the better help we can give you.